Privacy and data
Privacy Policy
Nihongo Flight respects your privacy. This Privacy Policy explains what personal information we collect, how we use it, how we protect it, and what choices you have when using our online Japanese learning platform.
Last updated: August 5, 2026
Who we are
Nihongo Flight is an independent online Japanese learning platform that provides Japanese lessons, practice tools, quizzes, missions, review activities, Flight Deck games, course access, and student support options.
Information we collect
Nihongo Flight directly asks users to provide only limited personal contact information, such as:
- Name
- Email address
- Contact number
We use this information to create or manage accounts, respond to inquiries, review enrollment requests, confirm course access, and provide learner support.
The platform may also generate learning-related records needed to operate the service, such as course access status, lesson progress, quiz attempts, mission submissions, enrollment requests, and support history. These records are used only for educational, administrative, support, and platform operation purposes.
How we use your information
- Create and manage student accounts
- Provide and administer course access
- Review enrollment and payment requests
- Track learning progress and save quiz or practice results
- Respond to support inquiries and send important account or course notices
- Improve lessons and the platform experience
- Protect the site from abuse, fraud, or unauthorized access
Legal and privacy basis
We process personal information only for legitimate educational, account, service, security, communication, and legal purposes, and where consent or user action is provided, such as account registration, enrollment request, support request, or course participation.
Third-party communication and payment channels
Nihongo Flight may use third-party communication and payment channels when you choose to contact us, send an inquiry, request enrollment assistance, or complete manual payment confirmation.
These may include:
- Facebook or Messenger when you message Nihongo Flight through our official Facebook or Messenger page
- Manual payment channels such as GCash, Maya, bank transfer, PayPal, or other payment options when offered
- Email communication when you send inquiries or support requests to Nihongo Flight
When you use these third-party services, those services may process information according to their own privacy policies and terms. Nihongo Flight does not control those independent services.
For the operation, security, and maintenance of the website, Nihongo Flight may also use trusted service providers. We do not publicly disclose unnecessary technical infrastructure details, but we use reasonable measures to protect student information and operate the learning platform securely.
Cookies and local storage
The site may use cookies or local storage for login sessions, authentication, language or interface preferences, security, and essential platform functionality.
How long we keep data
We keep account, course, enrollment, and learning records while an account is active or as needed for educational, administrative, legal, accounting, or security purposes. Users may request deletion, subject to legitimate retention requirements.
Your rights
Subject to applicable law, you may request access to your personal information, ask us to correct or delete it, object to certain processing, or make another privacy-related request.
Users in the Philippines may also contact the National Privacy Commission if they believe their data privacy rights have been violated.
Children and minors
Nihongo Flight is intended for learners who can responsibly create an account and use online learning services. If a minor uses the platform, a parent or guardian should consent and supervise their use.
Security
We use reasonable technical and organizational measures to protect personal information. However, no internet transmission, storage service, or online system can be guaranteed to be 100% secure.
Changes to this policy
We may update this Privacy Policy as the platform or legal requirements change. The latest version will be posted on this page with its updated date.
Contact
For privacy questions or requests, contact Nihongo Flight at inquiry@nihongoflight.com.
Need help?
Contact Nihongo Flight
Email us at inquiry@nihongoflight.com or visit our Contact page.